Idealsoft CRM Survey Management System (iSurvey) is a sophisticated and easy to use web survey, feedback, and form system. iSurvey allows create and send out custom surveys using a simple step-by-step wizard. The survey feature provides easy-to-edit pre-written survey templates, plus reporting and analyzing tools that make it easy to measure results.
Plan and Execute Survey Campaigns: Use predefined system templates for future re-use in survey campaigns, or creates new survey campaigns from scratch. Schedule survey campaign activities to be performed immediately or at specific times in the future, and launch survey campaigns anywhere in the world with strong multi-lingual and multi-currency capabilities.
Define Mode of Survey: Choose mode for a survey campaign, such as web base, phone calls, faxes, or meetings, and assign them to appropriate people.
How It Works
Flexibility: iSurvey offers complete control of Survey design. All common question types, like multiple choice, rating/scale, lists, matrix/table etc, are pre-made and ready-to-use. In addition, you can customize the look & feel and input types to suit your needs down to the last detail.
Reusing resources: iSurvey encourages reuse of surveys, questions, lists, headers/footers etc.
High Availability and Robustness. Because iSurvey clustering is possible, your surveys will still be running even if one or more of your servers are down - as long as at least one of the servers are up.
Integration with iMembership. You can have your CRM system respond to a survey, or perhaps have the CRM retrieve a survey response and use it as personnel data. The possibilities are endless.
Simultaneous users: iSurvey allows for many survey designers and administration users to work on their surveys or view reports at the same time. This means high availability at a low cost. Some installations of iSurvey have more than 1000 survey authors, running more than 100 surveys simultaneously. iSurvey easily handles large numbers of respondents to any number of surveys.
High Scalability: iSurvey is available through highly optimized design, and clustering support. This means that if one server can't handle the load, ISurvey allows you to add up to 16 servers - all acting as one coherent application.