iMember tracks unlimited membership programs, levels and offerings. You can also see who your members are and target marketing efforts at the right segments. Billing functions include email, paper and web-based payment methods, with optional interfaces to credit card handling and other back-office cash management systems to keep costs down and revenue up.
IMembership manages membership renewals, helps organisation up-sell new services and tracks dues, grants, donations and other revenue sources.
360ยบ View of Your Member: View and manage members/non-members account activities and history including contact information, member activity responses, and feedback. Take advantage of CRM (Customer Relationship Management) capabilities and easily keep a complete history of various types of interactions with members, prospects, and others. Generate pre-formatted reports to identify and communicate with low participation members.
Stay on Top of Your Data: Idealsoft dashboard provides instant overview of the most recent and critical data about your organization. Member list shows you at a glance your membership by each level and recently joined members or lapsed members. Reports show up-to-date revenues from new membership, renewals, event registrations and donations.
Increase the Transparency of Your Organization: Board members can directly access your iMembership to view current reports and statistics.
Communicate with Your Customers: Auto generated birthday greetings, reminder of outstanding items, personalized promotion messages and even thank them for the purchase made. Use email, SMS or any other channel of communication the customer prefers.